QUANTIS INTEL · INSIGHTS
E-Commerce Insights
Latest trends, analysis and recommendations for e-commerce executives.
E-Commerce
UK E-Commerce Returns Are a £27B Problem — Here's Who's Winning
UK e-commerce returns hit £27B annually with 1-in-4 shoppers abusing refund policies. Learn which retailers are turning returns from a cost centre into a competitive advantage.
15 May 2026
E-Commerce
The DMCC Act at One Year: £4.7M in Fines and What It Means for Your Online Shop
One year into DMCC Act enforcement, the CMA has issued £4.7M in fines for drip pricing, fake reviews, and hidden fees. Here's what every UK e-commerce operator needs to know.
10 May 2026
E-Commerce
TikTok Shop UK: 11M Shoppers, 200K Sellers, and the Death of the Standalone Store
TikTok Shop UK hit 11M shoppers with 180% YoY growth and 200K sellers. Social commerce now accounts for £11.75B in UK sales — here's why standalone stores are losing ground.
5 May 2026
E-Commerce
BNPL Is Eating UK E-Commerce: 25% Adoption and the FCA's New Rules
Buy Now Pay Later reaches 25% UK adult adoption, growing at 11.12% CAGR. With fashion accounting for 46% of BNPL usage and FCA regulation arriving November 2026, here's what merchants need to know.
28 April 2026
E-Commerce
Why UK Grocery E-Commerce Is Growing Faster Than Fashion (10.32% CAGR)
UK grocery e-commerce is growing at 10.32% CAGR, outpacing fashion's online share. Dark stores, rapid delivery, and changing consumer habits are reshaping the category — here's what it means for operators.
20 April 2026
E-Commerce
Serial Returners Are Killing Your Margins: A £100K/£1M Revenue Leak
Serial returners cost UK retailers roughly £100K per £1M in online revenue. Wardrobing, bracketing, and policy abuse are concentrated in a small customer segment — here's how to identify and manage them.
12 April 2026
FULL MARKET REPORT 2026
Decision-ready market intelligence for UK e-commerce
18 pages of in-depth analysis of the UK e-commerce market — with quantified trends, competitive analysis and C-level recommendations.
Buy full report →